The personal data provided through this website will be processed by Phytogen Medical Foods SL (hereinafter, Phytogen MF), owner of the website, whose contact details are as follows:

  • Address: C/ Alcalá, 5, 3ºIzq, 28009, Madrid, Spain
  • Phone: +34 91 143 57 36
  • E-mail:


Depending on the form used or the purpose for which you indicate that you are submitting your information, we may use your information for the following purposes:

  1. Manage the order(s) placed by the user. In this case, the data will be processed on the basis of the legal relationship existing between the parties, as a consequence of the service offered. The provision of data for this purpose is mandatory, otherwise the order cannot be processed. The data will be kept for as long as the contractual relationship is maintained and, even thereafter, until the expiration of any liabilities that may arise from the same.
  2. The referral of commercial communications from Phytogen MF, even through electronic means. Through these communications, users will be informed about the different products, offers, sweepstakes, promotions, contests and events offered by Phytogen MF.
  3. Register your registration on the Web.
  4. Resolve queries, requests or any type of request made by the user through any of the contact forms made available to the user on the Phytogen MF website.


In the cases indicated, the data will be processed on the legal basis of the consent of the person providing the data. Such consent may be withdrawn at any time, although this will not affect the lawfulness of any processing previously carried out. Providing the data is voluntary, but if you do not do so, the data will not be processed for the purposes indicated. The data will be kept for the time necessary to respond to your request, inquiry, consultation, registration and to consider it definitively closed. Subsequently, they will be kept as a communications history, unless the user requests their deletion, at the e-mail address indicated above. In the event that the data are processed to send commercial communications, they may be stored indefinitely, unless the user objects.

The User expressly accepts the processing and inclusion of the data collected while browsing the Portal, or provided by filling in any form, as well as those derived from the commercial relationship, as indicated above. During the data collection process, and in each place of the Portal where such data is requested, the User will be informed, either by means of a hyperlink, or by including the appropriate mentions in the form itself, of the mandatory nature or not of the data collection. The User is warned that in order to complete the subscription it will be considered mandatory to provide the data related to identity (name, two surnames, ID), address, telephone, e-mail, and if necessary the credit card number, its expiration date and CVV, to make the payment, as these data are necessary for the formalization and provision of such services offered on the Portal.

In the event that we have been provided with data of third parties, it is the responsibility of the person who does so to inform them of all the provisions of this clause and to have obtained their prior consent to do so.

In case you become our friend or follower in social networks, we will treat your data to keep you informed of our activities and promotions through these channels. This data will be processed on the legal basis of your consent and will be retained for as long as you remain a friend or follower of ours, and you may revoke your consent at any time, although this will not affect the lawfulness of the processing previously carried out. The fact of providing the data for this purpose is voluntary, although, if you do not do so, you will not be able to be a friend or follower in the social networks where we have

Phytogen MF guarantees users, at all times, the exercise of their rights of access, rectification, deletion, opposition, limitation and portability of the personal data provided, in the terms set forth in the RGPD and the LOPDGDD. Web users may exercise such rights by sending an express request, with a copy of their ID, to any of the following addresses:

  • E-mail:
  • Postal address: Phytogen Medical Foods SL. C/ Alcalá, 5, 3ºIzq, 28009, Madrid, Spain

In case of any violation of your rights, especially when you have not obtained satisfaction in its exercise, you can file a complaint with the Spanish Data Protection Agency (contact details available at, or other competent supervisory authority. You can also obtain more information about your rights by contacting these agencies.

Phytogen MF undertakes to use the personal data provided in accordance with the purposes indicated in this Data Protection Policy, respecting their confidentiality, as well as to comply with its obligation to save them and adapt all measures to prevent alteration, loss, treatment or unauthorized access.

The User is exclusively responsible for the veracity of the data provided, so, in case of having provided false or inaccurate data, Phytogen MF reserves the right to prohibit access to the Portal, without prejudice to the legal actions it deems appropriate in defense of its interests. Phytogen MF has no obligation to verify, and does not verify, the identity of the Users, nor the veracity, validity, completeness and/or authenticity of the data that they provide about themselves, or about other Users. The User is therefore responsible for informing Phytogen MF of any variation in the data previously provided and guarantees and is exclusively responsible for the veracity of such data.